- Payment is due by the 10th of the each month. If your payment is not received by the 10th, a penalty is assessed and a second notice is mailed.
- If your account is unpaid by the 20th, on the 21st your service is disconnected for nonpayment. To restore your account and service, the past due, reconnect fee and possibly an increased deposit will be collected.
- Service may be restored for nonpayment if payment is received by 4 pm. To restore service after hours, an additional after hours fee is collected. No service will be restored after 8 pm.
Automatic Bank Drafting
This is a free service.
Automatic Bank Drafting from your checking or savings account is a convenient way to pay your utility bill each month without the hassle of writing a check or remembering to schedule an online payment. There is no cost to you and your payment is automatically drafted on the due date of the bill or the day prior if the due date falls on a weekend or holiday.
You still receive your monthly bill allowing you to monitor your utility usage and how much is deducted from your account. To apply please print and fill out the application form for Automatic Payment, attach a voided check and return to the City of West Columbia, Utility Department, 512 E. Brazos (or P.O. Box 487 if by mail), West Columbia, Texas 77486 for processing. Your bill will state "Drafted" when effective or you may call the Utility Department at 979-345-3123 to verify when it is effective.
If you would like to have your account drafted but you do not want to make any or all of the voluntary charges, you must notify the Utility Department to have those charges removed.
For a copy of the Automated Bank Draft form, click here
. You will need to submit an original into the office before this service is effective.
Payment by Drop Box
You may drop off your payment in the black drop box located next to the City Hall facilities by the parking spaces along the front of the building. You may pay with check or money order. Please do not place cash in the drop box.
Payment by Mail
Your payment, can be mailed to the City of West Columbia, P.O. Box 487, West Columbia, TX 77486. Please mail your payment along with your payment stub. Allow for proper delivery time if making payment by mail. Your payment must be received by our office by the due date to avoid penalties and disconnection.
Payment in Person
The West Columbia City Hall is located at 512 E. Brazos Ave, West Columbia, Texas. Our normal office hours are 8 am to 5 pm, Monday through Friday. We accept cash, check, money order , or credit card when payment is made in person.
Payment by Internet
A convenience fee is applied when making internet payments. To pay by credit card on the internet, click here
. Select Utility Payments.
If your due date is on a holiday or weekend, the next business day becomes your penalty date. Your payment must be received by our office before the penalty date. All payments placed in the night drop or paid online before penalty date will be process before penalties are applied. All payments received on the penalty day will be assessed the penalty.
Texas-New Mexico Power Company provides the electrical service in West Columbia; however residents must select an electrical provider. Visit Power to Choose
to select an electrical provider and establish service.
Center Point Energy provides natural gas services in West Columbia. Their phone number is 800-659-2111 or 713-659-2111.
CenturyLink provides telephone and internet service in West Columbia. Residents can reach CenturyLink at 1-800-788-3500. Commercial customers can reach CenturyLink at 1-800-786-6272. Visit CenturyLink website here.
NewWave Communications provides cable and internet service in West Columbia. They can be reached at 1-979-543-6858.